Privacy Policy

How we collect, use, and protect your personal information

Last Updated: October 11, 2026
GDPR Compliant

Table of Contents

Overview

SailorFlow LLC, a Wyoming limited liability company with its office at 30 N Gould St Ste R, Sheridan, WY 82801, USA, operates SpeedPainter AI ("we," "our," or "us") and is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered speed painting video generation service.

By using our service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

  • • Email address and name (when you create an account)
  • • Profile information (display name, avatar)
  • • Payment information (processed securely by Stripe)
  • • Communication preferences

Usage Information

  • • Images you upload for video generation
  • • Generated videos and associated metadata
  • • Text, documents, web pages, or slide content you submit to create explainer videos, including through the Explainer Video plugin in ChatGPT, Codex, or other AI agents, plus the scripts, narration, subtitles, and illustrations generated from them
  • • App usage patterns and feature interactions
  • • Device information and browser type
  • • IP address and approximate location

Automatically Collected Information

  • • Log files and error reports
  • • Performance metrics and analytics
  • • Cookies and similar tracking technologies
  • • Referrer URLs and page views

How We Use Your Information

Service Operations

  • • Process video generation requests
  • • Manage user accounts and subscriptions
  • • Provide customer support
  • • Process payments and billing

Improvements & Analytics

  • • Improve our AI models and algorithms
  • • Analyze usage patterns and performance
  • • Develop new features and services
  • • Conduct research and development

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • • Service Providers: We share information with service providers that operate our service on our behalf, including cloud hosting and storage, payment processing (Stripe), and AI processing providers that generate storyboards and scripts (large language models), illustrations (image models), and narration (text-to-speech) from the content you submit. They may use it only to provide these services to us.
  • • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred
  • • Consent: We may share information with your explicit consent

Data Retention

We keep your data only as long as needed to provide the service:

  • • Generated videos, subtitles, illustrations, and the text you submit to create them are kept so you can access and download your work, until you ask us to delete them or delete your account.
  • • Account and billing information is kept while your account is active, and afterwards only as long as required by law (for example, tax records).
  • • To delete specific videos, submitted text, or your entire account, email support@speedpainter.org from your account email address. We delete the requested data promptly once we confirm the request came from you.
  • • Server logs and error reports are kept for a limited period for security and troubleshooting and are then deleted.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Technical Safeguards

  • • SSL/TLS encryption in transit
  • • AES-256 encryption at rest
  • • Regular security audits
  • • Access controls and authentication

Organizational Measures

  • • Limited access on need-to-know basis
  • • Employee security training
  • • Incident response procedures
  • • Regular security assessments

Your Rights

You have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Portability: Export your data in machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain processing activities

Questions About Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.